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Corrected Claims: Cancellation Vs. Replacement
Corrected Claims: Cancellation vs. Replacement Which option is best for the circumstance? Replacement If a claim was sent with incorrect data, such as a wrong rendering provider NPI, CP...
Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered
Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered Scenario: I attempted to submit a feeding claim, and in the EDI 277s claim response, the claim was rejected with the ...
How to Create a Multi-Payer Claim For Primary and Secondary Insurance
How to create a multi-payer claim for primary and secondary insurance When managing billing with multiple insurance providers, it's Important to organize patient insurance information accurate...
How Does Consolidated Invoicing Work
How does consolidated invoicing work Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period into a single, consolidated invoice. This helps si...
How to Add a Copayment Amount to An Insurance Method
How to add a copayment amount to an insurance method To add a copayment amount to an insurance method, ensure that you are logged in to Ambiki and on the main dashboard: 1. Click on ‘Patients...
How to Edit Default Service Rates & Specific Insurance Service Rates
How to edit default service rates & specific insurance service rates Default service rates will be the default rates for all services provided under that CPT code, unless a more specific rate is...
How to Resubmit a Rejected Billing Claim
How to resubmit a rejected billing claim 1. If a claim has been rejected, you can find the reason for rejection by clicking the link next to the rejected message. [A rejected claim respo...
How to Record a Payment Made On a Claim or Outstanding Invoice
How to Record a Payment Made On a Claim or Outstanding Invoice Ambiki strongly encourages all users to participate in ERA enrollment so that payment posting is automated and you do not need to ma...
How to Generate a Facility Invoice?
To generate a facility invoice, you will have first needed to have added Locations that your practice provides services at, as well as any service rates that may be applicable to your practice or e...
How to Add a Write-Off to An Invoice
How to add a write-off to an invoice As an authorized user, you can write off a portion of a patient's invoice that will not be collected. Ambiki will then update the invoice balance and record-k...
Claim Cancellation
Claim Cancellation Cancelling a claim is only available for claims previously accepted by the MCO, indicated by successful processing of both EDI 999 and EDI 277 forms. Rejected forms mean the...
How to View a Superbill In the Patient Portal
How to view a superbill in the patient portal Once a superbill has been generated, Ambiki will automatically send the superbill to the patient portal. Please see our FAQ on how to generate a s...
How to Customize Treatment Modifiers and Make Edits to Treatment Reports
How to customize treatment modifiers and make edits to treatment reports To customize treatment modifiers and make edits to treatment reports, ensure you are signed in to Ambiki and on the mai...
How to Log a Facility Invoice For a Treatment Done In a Facility?
This FAQ goes over how to log a service entry at a location (like a school, daycare, headstart, etc.) that is billed directly to the facility (as compared directly to the insurance payer). • First ...
How to Set a Service Rate or a Pay Rate For a Specific Location or Facility (School, Daycare, Etc.)
After adding locations that your organization works with, you can then set their service rates, as well as pay rates if you are utilizing payroll features. To learn more about adding facilities, s...
How to Add Facilities, Schools, & Other Locations to Your Practice.
Step 1: Navigate to 'Organization Menu' [Step 1: Navigate to 'Organization Menu'] Step 2: Click 'Edit organization' [Step 2: Click 'Edit organization'] Step 3: Select 'Locations' [Step 3: Se...
How to Add a Patient's Payment Method to Ambiki
How to Add a Patient's Payment Method To add a patient payment method, please note you will need to add the payers your practice works with before you can select them as payment sources on Ambiki...
How Do I Add Insurance Authorizations to Ambiki?
To add authorization information to Ambiki, first go to the Patient's profile the authorization is for, then go to the Payments tab at the top. [Patient profile] Once you are on the Payments ...
How to Bill Private Pay Only, Insurance Pay Only & Combination Insurance and Private Pay
How to bill Private pay only, Insurance pay only & Combination Insurance and Private pay Private pay only (patient/legal guardian pays with cash, credit/debit card, check, mobile) or insurance bil...
How to Add An Insurance Card Image to the Patient Portal
How to add an insurance card image to the patient portal **Before uploading an insurance card image to the patient portal, please confirm that 'insurance' is added as a payment method in the p...
How Do I Set Up My Organization When Creating a New Account On Ambiki?
How Do I Set Up My Organization on Ambiki Note: some of our EMR features require a paid Professional plan and are not available during a trial or gifted plan. When you begin your professional pla...
Claim Replacement
Claim Replacement Claims only need replacement if they have been accepted by the MCO. In this context, accepted is if the EDI 999 and EDI 277 are both Accepted. If either the EDI 999 or EDI 277...
How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian
How do I add a credit card through the patient portal as a parent/legal guardian To add a credit card to the patient portal as a parent/guardian, ensure you are logged in to Ambiki and on the...
How to Add An Insurance Method and a Credit Card For Patient Responsibility
How to add an insurance method and a credit card for patient responsibility To add a payment method for a patient, ensure you are signed in to Ambiki and on the main dashboard: 1. On the le...
How to Bill a Private Pay Source On Ambiki
To bill a private pay source on Ambiki, first you will need to make sure you have your Stripe settings set up in Ambiki. Click here to learn how to set up Stripe. Once you have set up Stripe, fol...
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